Privacy Policy
Status as of 07/15/2025
Tour du Fantastique is the operator of the websites, online stores, applications and other pages on social networks, the “Sites” accessible via https://tourdufantastique.com/ – and the provider of the services and/or products offered and described on these websites.
Please take a few moments to read the following policy, which explains how we collect, use, disclose, and transfer the personal information you provide to us on our websites, mobile applications, and other digital platforms (collectively, the “Platforms”). It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.
Updates to this Privacy Policy
We may update this Privacy Policy at any time. If we update it, we will post the changes on this Platform.
Information you provide to us and how we use it
We collect information about you as detailed below:
| Personal Data | Use |
| Customer Contact – First and last name and company – Professional email – Professional phone number – Professional mobile number – Personal mobile number |
For the administration and management of our relationship, including invoicing and debt collection. To ensure the performance of our contractual services, including their configuration and implementation and any other operational purposes.
To retain information in our systems. For marketing purposes only To process any complaints. To establish, defend and exercise our rights. |
To access certain areas of our Platform, you will need to register with us. During the registration process, you will be asked to provide personal information about yourself (including your name, address, date of birth, email address, and telephone number). By entering your details in the required fields, you are enabling Tour du Fantastique to provide you with the services you select.
When you purchase products or services online or by phone, we collect information such as your purchase details and relevant billing information. In addition, we will also collect personal information about you when you communicate with us (for example, if you contact us with a question about one of our products or services), or when you provide your contact details when visiting the Tour du Fantastique e-shop.
If you choose to interact with Tour du Fantastique through a social media platform or other third-party service, we will collect the information you provide to us through that platform;
We also automatically collect certain information about visitors to our Platform, detailed in the section titled “Cookies and Other Information We Collect Automatically,” below; and
We will collect information relating to your location, to the extent we provide any location services, as described in the “Location Services” section below.
We will use the information we collect from you to:
- Manage and respond to your orders and registrations for the Tour du Fantastique events;
- Process your questions and requests;
Send communications related to the activities of the Tour du Fantastique, including announcements and administrative messages such as order confirmation; and
To understand the use of our Platform so that we can continually improve our Platform services and other offerings.
Where you have consented to a particular use of your information, we process it on the basis of your consent. You may withdraw this consent at any time by contacting us (see the “Contact Us” section below). We also process your information where it is necessary for the performance of a contract with you or where it is necessary for our legitimate interests of operating, protecting, and improving our club.
Cookies and other information we collect automatically
This website uses cookies in accordance with its Cookie Policy below.
Like most Platforms, Tour du Fantastique logs IP addresses and uses cookies and other similar technologies that allow us to recognize you and personalize your experience, as well as to provide us with information about how visitors access our Platform. You can find more information about how we use cookies and similar technologies below.
What is a cookie?
Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognize your computer when you move between different pages of a website or when you return to a website or mobile application that you have previously visited. Cookies are widely used in the operation of working platforms, to improve their operation, as well as to provide information to the platform owners.
We use cookies to improve our visitors’ online experience and to better understand how our Platform is used. For example, cookies can tell us whether you have visited our Platform before or if you are a new visitor. They can also help us ensure that the advertisements you see online on some of our sites are more relevant and focused on your interests.
There are two main categories of cookies:
Internally developed cookies, which Tour du Fantastique uses directly on your computer or mobile device. They are used only by Tour du Fantastique to recognize your computer or mobile device when it returns to our Platform.
Third-party cookies that a third-party service provider uses on our Platform and which may be used by the service provider to recognize your computer or mobile device when it visits other platforms. Third-party cookies are generally used for advertising or platform analytics purposes.
Cookies may remain on your computer or mobile device for varying periods of time. Tour du Fantastique uses both “session cookies” and “persistent cookies”. Session cookies exist as long as your browser is open and are automatically deleted once you close your browser. Persistent cookies survive after you close your browser and can be used to recognize your computer or mobile device when you reopen your browser and browse the internet again.
How to control or delete cookies
We use non-essential cookies based on your consent. You have the right to withdraw this consent and refuse the use of cookies at any time and we explain how you can exercise this right below. However, please note that if you choose to refuse cookies, you may not be able to use all the features of our Platform.
You can set your cookie preferences using our cookie consent tool or by changing your browser settings so that cookies from this Platform cannot be placed on your computer or mobile device. To do this, follow the instructions provided by your browser (usually located in the “Help,” “Tools,” or “Edit” sections).
For further information about cookies, including how to see what cookies have been placed on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.
IP addresses
We will collect information about your computer or mobile device, including, where available, your IP address, operating system, login times and browser type. We use this information to better understand how visitors use our Platform, as well as for internal reporting purposes. We will anonymize and share this information with advertisers, promoters or other companies.
Location services
Some of the services we provide may use information about your location. For these services, which are generally available on mobile devices or applications, you have the option to consent to the use of location services which, for example, process information from GPS, sensors, beacons or Wi-Fi access points to enable you to benefit from a more personalized service, such as tracking during some of our events. Your device has settings that allow you to disable these services if you no longer wish to benefit from them.
Sharing your information
We do not rent, sell, or share your personal information with others except in the following circumstances:
- we will disclose your personal information to third party providers for the purposes of providing online and other payment, credit checking and fraud prevention services, and any other services required to enable us to use your information for the purposes specified in the section titled “Information You Provide to Us and How We Use It”;
- We will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party when we believe it is necessary to comply with a legal or regulatory obligation, or to protect our rights or the rights of a third party.
Protecting your information
We want you to feel confident using our Platform and are committed to protecting the personal information we collect. We limit access to your personal information to those employees who reasonably need to know it in order to provide products or services to you or to carry out their job duties. Where we ask you to choose a password to access certain parts of our Platform, you are responsible for choosing a strong password and keeping this password confidential. You should not choose a password that you have already chosen for another site, and you should not share it with anyone.
Retention of your information
We only keep your information for as long as necessary for our purposes, including to protect ourselves in the event of a dispute (for example, information relating to a contract with you will be kept for the duration of the contract and up to ten years after its end). After this period, they will be deleted or, in certain cases, made anonymous. Where we have asked for your consent to process your personal information and we have no other legal basis to continue processing it, we will delete your personal information if you subsequently withdraw your consent.
If you request that we no longer send you communications about our activities, we will keep a record of your request and your contact details to ensure that your request is respected.
Your choices
You have the right to request access to the personal information we hold about you in our records, to correct any inaccuracies and to update any outdated information. In certain circumstances, you have the right to request erasure of your personal information or restriction of its use.
You have the right to object to us processing your personal information in certain cases. In particular, you can ask us to stop sending you communications about our business at any time (please note, however, that we may continue to send you service-related (i.e. non-marketing) communications, such as email updates on the status of your order). If you wish to exercise any of these rights, please write to us at the address below.
You can unsubscribe from email marketing communications at any time by sending an email to the address below in the “Contact Us” section or by clicking on the “unsubscribe” link in Tour du Fantastique communications.
Contact us
If you have any questions or comments regarding this Privacy Policy, cookie management, or privacy-related matters in general, please contact us at the address below. You can also use this address if you wish to request access to the personal information we hold about you, or to unsubscribe from any marketing email communications.
Mail : info@tourdufantastique.com
