Privacy policy
Status at 15.07.2025
Tour du Fantastique, is the operator of the websites, online store, applications and other pages on social networks, the “Sites” accessible via https://tourdufantastique.com/ – and the supplier of the services and/or products offered and described on these websites.
Please take a moment to read the following policy, which explains how we collect, use, disclose and transfer the personal information you provide to us on our websites, mobile applications and other digital platforms (jointly the ” Platforms “). It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.
Updates to this Privacy Policy
We may update this Privacy Policy at any time. If we update it, we will post the changes on this Platform.
Information you provide and how we use it
We collect information about you as detailed below:
| Personal data | Use |
| Customer contact – Last name, first name and company – Business email – Business telephone number – Business cell phone number – Personal cell phone number |
To administer and manage our relationship, including billing and debt collection. To ensure the performance of our contractual services, including their configuration and implementation, as well as any other operational purposes.
To keep the information in our systems. For marketing purposes only To handle all claims. To establish, defend and exercise our rights. |
To access certain areas of our Platform, you will need to register with us. During the registration process, you will be asked to provide personal information about yourself (including your name, address, date of birth, e-mail address and telephone number). By entering your contact information in the required fields, you enable Tour du Fantastique to provide you with the services you select.
When you purchase products or services online or by telephone, we collect information such as your purchase details and relevant billing information. In addition, we will also collect personal information about you when you communicate with us (for example, if you contact us with a question about one of our products or services), when you provide your contact details when visiting the Tour du Fantastique e-shop.
If you choose to interact with Tour du Fantastique via a social media platform or other third-party service, we will collect the information you have provided to us through said platform;
We also automatically collect certain information about visitors to our Platform, detailed in the section entitled “Cookies and other information we automatically collect”, below; and
We will collect information relating to your location, to the extent that we provide any location services, as described in the “Location Services” section below.
We will use the information we collect from you to :
- Manage and respond to your orders and registrations for Tour du Fantastique events;
- Deal with your questions and requests;
Send communications related to Fantastic Tower activities, including announcements and administrative messages such as order confirmation; and
To understand the use of our Platform so that we can constantly improve our Platform services and other offerings.
Where you have consented to a particular use of your information, we process it on the basis of your consent. You can withdraw this consent at any time by contacting us (see “Contacting us” below). We also process your information where it is necessary for the performance of a contract with you or where it is necessary for our legitimate interests in operating, protecting and improving our club.
Cookies and other information we collect automatically
This website implements cookies in accordance with its Cookie Policy below.
Like most Platforms, Tour du Fantastique logs IP addresses and uses cookies and similar technologies to enable us to recognize you and personalize your experience, as well as to provide us with information about how visitors access our Platform. You can find out more about how we use cookies and similar technologies below.
What is a cookie?
Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognize your computer when you move between different pages of a website, or when you return to a website or mobile application you have already visited. Cookies are widely used in the operation of work platforms, to improve their functioning, as well as to provide information to platform owners.
We use cookies to improve our visitors’ online experience and to better understand how our platform is used. Cookies can, for example, tell us whether you have visited our Platform before or whether you are a new visitor. They can also help us ensure that the advertisements you see online on some of our sites are more relevant and focused on your interests.
There are two main categories of cookies:
Internally developed cookies, which are used directly by Tour du Fantastique on your computer or mobile device. They are used solely by Tour du Fantastique to recognize your computer or mobile device when it returns to our Platform.
Third-party cookies used by a third-party service provider on our Platform that may be used by the service provider to recognize your computer or mobile device when he or she visits other platforms. Third-party cookies are generally used for advertising or platform analysis purposes.
Cookies can remain on your computer or mobile device for different periods of time. Tour du Fantastique uses both “session cookies” and “permanent cookies”. Session cookies exist as long as your browser remains open and are deleted automatically once you close your browser. Permanent cookies survive after you close your browser and may be used to recognize your computer or mobile device when you open your browser and surf the Internet again.
How to control or delete cookies
We use non-essential cookies on the basis of your consent. You have the right to withdraw this consent and refuse the use of cookies at any time and we explain how you can exercise this right below. However, please note that if you choose to decline cookies, you may not be able to use all the features of our Platform.
You can set your cookie preferences using our cookie consent tool or by modifying your browser settings so that cookies from this Platform cannot be placed on your computer or mobile device. To do this, follow the instructions provided by your browser (usually located in the “Help”, “Tools” or “Modify” sections).
For more information about cookies, including which cookies have been placed on your computer or mobile device, and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.
IP addresses
We will collect information about your computer or mobile device, including, where available, your IP address, operating system, login times and browser type. We use this information to better understand how visitors use our Platform, as well as for internal reporting purposes. We will anonymize and share this information with advertisers, sponsors or other companies.
Location services
Some of the services we provide may use information about your location. For these services, which are generally available on mobile terminals or applications, you have the option of giving your consent to the use of location-based services that, for example, process information from GPS, sensors, beacons or Wi-Fi access points to enable you to benefit from a more personalized service, such as tracking during some of our events. Your device has settings that allow you to deactivate these services if you no longer wish to benefit from them.
Sharing your information
We do not rent, sell or share your personal information with others except in the following circumstances:
- we will disclose your personal information to third party suppliers for the purposes of providing online and other payment services, credit checking and fraud prevention services, and any other services required to enable us to use your information for the purposes specified in the section entitled “Information you provide to us and how we use it”;
- we will disclose your personal information to any law enforcement agency, court, regulator, governmental authority or other third party when we believe it is necessary to comply with a legal or regulatory obligation, or to protect our rights or the rights of a third party.
Protecting your information
We want you to feel comfortable using our Platform, and we are committed to protecting the personal information we collect. We restrict access to your personal information to those employees who reasonably need to have access to it in order to provide products or services to you or to perform their job duties. Where we ask you to choose a password in order to access certain parts of our Platform, it is your responsibility to choose a secure password and to keep this password confidential. You must not choose a password that you have already chosen for another site, and you must not share it with anyone.
Keeping your information
We only keep your information for as long as is necessary for the purposes for which it was collected, and in particular to protect us in the event of a dispute (for example, information relating to a contract with you will be kept for the duration of the contract and up to ten years after its end). After this period, it will be deleted or, in some cases, made anonymous. Where we have sought your consent to process your personal information and we have no other legal basis for continuing to process it, we will delete your personal information if you subsequently withdraw your consent.
If you request that we no longer send you communications about our activities, we will keep a record of your request and contact details to ensure that your request is respected.
Your choices
You have the right to request access to the personal information we hold about you in our records, to correct any inaccuracies and to update any obsolete information. In certain circumstances, you have the right to request the deletion of your personal information or a restriction on its use.
You have the right to object to our processing of your personal information in certain circumstances. In particular, you may ask us to stop sending you communications about our activities at any time (please note, however, that we may continue to send you service-related (i.e. non-commercial) communications, such as e-mail updates on the status of your order). If you wish to exercise any of these rights, please write to us at the address below.
You may unsubscribe from email marketing communications at any time by sending an email to the address below in the “Contact Us” section or by clicking on the “unsubscribe” link in Tour du Fantastique communications.
Contact us
If you have any questions or comments about this Privacy Policy, cookie handling or privacy issues in general, please contact us at the address below. You can also use this address if you wish to request access to the personal information we hold about you, or to unsubscribe from any marketing communications.
E-mail: info@tourdufantastique.com